Getting Started: Create Your Account

  • Your manager will invite you to access ikno and you will receive an email with a link to activate your account and set your password
  • If you’ve already set up your password, open your Web Browser and enter your company ikno URL: ex. https://*yourcompany*.iknointranet.com

  • Login with your username and password. If you forget your password, you can click “Forgot Password” and reset it.

 

Profile: Create/Edit your Profile

  • Click the little pencil icon in the top left corner of your screen next to your name
  • Click the “Choose File” button on the left side right below your company logo

  • From the open dialog box, select your photo [.jpg file] and click the “Open” button

    • Your photo should now appear on your Profile page

  • In the center column of your screen, enter your professional and personal information in each of the fields

  • When complete, click the “Save” button at the bottom of the page

  • Click “Dashboard” in the top menu and return to your home page

 

Status Updates: Enter your current status

  • Click the box “What are you working on” in the top center of your screen
  • Type in your current status and press enter

    • Sample status updates might be:

      • “I’m working in the Boston office today”

      • “I am out on customer appointments”

      • “I’m responding to an RFP”

    • Or post about anything else you may be working on for the day

  • Your status update will automatically clear after 24hrs – so update it every day. You can also overwrite your status if you want to change it throughout the day.

  • Click “Dashboard” in the top menu and return to your home page

 

Search Function: Find company information

  • Click “Search” in the center of your screen below the navigation bar
  • Type “policy” in the search field

    • Below the search bar you will see a list of any news or blog posts that reference the term “policy”

    • Click on the link to access the news or blog post of your choice

  • Type an employee’s name in the search field

    • Below the search bar you will see a list of any news or blog posts, or any employees that reference that name.

    • Click on the link to access the news or blog post of your choice

    • Note: As each employee fills out his/her profile they will become “Active” and searchable

  • Note: At the far right of the search bar you may select from several search options

  • Click “Dashboard” in the top menu and return to your home page

 

News Feed: Information All Employees are Expected to Know

  • From your Dashboard, move your mouse pointer over any News headline and click on it
    • View that News post, and enter your own comment, if you wish, at the bottom and then click the “Share” button

    • Scroll to the top of the post and on the upper right, click the “Thumbs Up” icon to “like” this post

  • Click “Dashboard” in the top menu and return to your home page

 

 

Blog Feed:

  • From your Dashboard, scroll down the page to the “Blog” section. Move your mouse pointer over any Blog headline and click on it
    • View the Blog post, and enter your own comment, if you wish to give feedback, ask a question of offer information, at the bottom and click the “Share” button

    • Scroll to the top of the post and on the upper right, click the “Heart” icon to “favorite” this post

  • Click “Dashboard” in the top menu and return to your home page

 

Top Navigation Bar: Quickly access all areas of iKNO

  • Employee Directory

    • From your Dashboard, click on the “Directory” tab

    • From the list of employee’s, select one

    • View that employee’s Profile page

    • Click “Dashboard” in the top menu and return to your home page

  • Departments

    • From your Dashboard, click on the “Department” tab

    • Notice from the dropdown menu you can access all departments on ikno

    • Click on any department or category and visit that page

    • Click “Dashboard” in the top menu and return to your home page

  • Calendar

    • From your Dashboard, click on the “Calendar” tab

    • Notice events can be displayed in both list and calendar format

    • In  grid display, each block can display events scheduled for that day

    • Click any event listing to view the post detailing that event

    • If there are many items on the calendar you may click one or more of the sort buttons on the left side navigation to limit the display to the designated category

    • Click “Dashboard” in the top menu and return to your home page

  • Survey

    • From your Dashboard, click on the “Survey” tab

    • Enter your response to the survey

    • Click “Dashboard” in the top menu and return to your home page

Left Column Navigation: Events and Status

  • Events
    • From your Dashboard the 5 most recent Events are posted to keep you up to date

    • Click on any event to find more detail

  • Status

    • From your Dashboard the Status feature displays a chronological listing

    • To view a specific employee’s status you may also visit that individual’s profile page