One of the issues (and sometimes fears) IT managers have with any intranet is, 'How much admin, service, and maintenance time is it going to cost me each week, month or year?
Well... If it's the right platform, the answer should be, 'Pretty damn little time.' In fact, the properly designed and configured intranet should require nothing more than a couple of updates over the course of a year.
It should liberate IT from having to serve as a funnel for which nearly every request must pass. It should be open, easy to administer for every department and eliminate central governance or need for IT "ownership" or control. It should be a BIG time save for the IT team every day, week and month.